Question 1

Why should I partner with PDHS Wholesale Supplies for chemical & hygiene needs?

Accepted Answer

At PDHS Wholesale Supplies, we provide comprehensive hygiene, sanitation, and chemical solutions.We work alongside you to consolidate your supply chain, match your venue with the right products to seamlessly align with strict WHS compliance, ensure a consistent stock supply, and tailor pricing to suit your business needs.Partner with a local team providing on-the-ground support. We make the transition smooth so your operations never miss a beat.

Question 2

How does the Free Chemical & Cost Audit work?

Accepted Answer

The process is simple, completely hands-off for you, and takes just three steps:Provide Your Usage Details: Send us a quick itemised list, a photo of the chemicals currently on your shelves, or a recent invoice—whichever is easiest for you.On-Site Facility Assessment: We will visit your venue to assess your specific operational setup and recommend suitable products and dispensing hardware to suit your business requirements.We Do The Math: Our team maps your current setup against our high-concentration formulas. We calculate your exact cost-per-dose reduction and deliver a transparent comparison showing your projected budget savings & provide product and dispensing recommendations to safely align with modern WHS standards & the new WEL framework.

Question 3

Is the Cost & Compliance Audit completely free?

Accepted Answer

Yes, 100% free with absolutely zero obligation. Our goal is simply to show you exactly how much your venue can save and how easily you can maintain compliance by switching to a our systems.

Question 4

Do I have to install a dispensing system to use your chemicals?

Accepted Answer

No, it is not mandatory. Even when diluted manually, our highly concentrated, commercial-grade formulas still deliver exceptional value and drastically lower your ongoing cost-per-dose. However, adding an automated dispensing system is highly recommended because it completely eliminates staff guesswork, stops costly over-pouring, and locks raw chemicals away for maximum workplace safety.

Question 5

What is the new 2026 Workplace Exposure Limits (WEL) framework, and does it affect my business?

Accepted Answer

Yes. From 1 December 2026, Australia is replacing old safety benchmarks with the strict Workplace Exposure Limits (WEL) list. This law makes exposure limits for chemical fumes, dusts, and vapours legally enforceable "hard ceilings" that must not be exceeded. If your staff handle or mix raw commercial chemicals daily, your business is required to have active risk control measures in place to minimise airborne exposure.

Question 6

How do PDHS dispensing systems help my venue comply with the new WEL framework?

Accepted Answer

Manual chemical decanting and free-pouring carry the highest risk of chemical splashes and airborne vapour exposure. By installing our enclosed, automated dispensing systems, your raw chemicals remain completely locked away. The machine handles the dilution safely inside the hardware, dramatically reducing chemical fumes in your workspace and helping your venue seamlessly satisfy the new safety limits.

Question 7

Does PDHS Wholesale Supplies take responsibility for our venue's WHS compliance?

Accepted Answer

No. While our team carries out assessments and provides professional product and hardware recommendations to support your safety goals, the ultimate legal responsibility for workplace compliance rests entirely with your business. It is your responsibility to know your industry's specific regulatory requirements, ensure your staff are properly trained, and correctly apply the necessary safety measures on-site.

Question 8

Who installs and services the dispensing equipment?

Accepted Answer

We take care of everything. Our team handles the complete installation, precision calibration, and ongoing servicing of your dispensing systems. This ensures your dilution rates stay accurate and your costs stay low.

Question 9

Do you provide staff training on how to use the chemical systems safely?

Accepted Answer

Yes. We don't just drop off the drums. We provide your team with thorough safety and usage training, clear colour-coded charts, and step-by-step guides to prevent mixing errors, avoid wastage, and ensure full WHS compliance.

Question 10

Do you provide the required WHS safety documentation?

Accepted Answer

Yes. Every Dominant chemical system we supply comes with full compliance support. We provide up-to-date Safety Data Sheets (SDS), product usage guides, and clear safety wall charts for your staff.

Question 11

Are Dominant chemicals safe for food preparation and hospitality?

Accepted Answer

Yes. Dominant’s food safety and hygiene ranges are HACCP Certified. They are specifically formulated to meet the highest compliance standards required by commercial kitchens, food processing plants, and hospitality venues.

Question 12

Are your disinfectants registered for commercial or medical environments?

Accepted Answer

Yes. Our Dominant range manufactures highly effective, TGA-listed hospital-grade disinfectants. They are scientifically proven to kill 99.9% of germs, making them fully compliant for use in high-risk zones like healthcare, aged care, childcare, and hospitality.

Question 13

What are the benefits of the Earthcare® range?

Accepted Answer

Dominant’s proprietary Earthcare® program ensures products are eco-friendly without losing industrial strength. They use plant-derived surfactants, are readily biodegradable, phosphate-free, and focus on minimizing environmental impact.

Question 14

Is there a minimum order quantity (MOQ) for wholesale pricing?

Accepted Answer

We cater directly to commercial businesses of all sizes throughout the Cairns & Far North Queensland region. Contact our team with your operational requirements, and we will tailor a commercial pricing structure that fits your specific industry usage.

Industries We Work With.

hospitality

Accommodation

health care

aged care

education & childcare

automotive & Marine

Food & beverage manufacturing

Profesional cleaners

The Benefits.

Maximum Concentration, Lower Cost-Per-Dose.

WHS Compliance Support

Smart Dilution, Minimal Environmental Impact

Precision Dilution Hardware & Staff Safety